Notice of Privacy Practices
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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices applies to Wellness Clinic Fresno, P.C., a California professional corporation, doing business as u-wellness, together with Mojabi Labs, Inc. d/b/a Wellness Clinic Fresno, which provides management and technology services to the practice as our business associate ("u-wellness", "we", or "us"). Services are available only to patients located in California.
Our duties
We are required by law to maintain the privacy and security of your protected health information (PHI), to give you this notice of our legal duties and privacy practices, to follow the terms of the notice currently in effect, and to notify you promptly if a breach occurs that may have compromised the privacy or security of your information. We also comply with the California Confidentiality of Medical Information Act (CMIA), which in some cases gives you greater protection than federal law.
How we may use and disclose your health information
Treatment. We use and share your information with the physicians, nurses and other clinicians involved in your care — for example, so our physician can review your intake and labs, and so a pharmacy can fill a prescription.
Payment. We use and share your information to bill and get paid for the services we provide, including through our payment processor.
Health care operations. We use your information to run our practice, improve care quality and safety, train staff, and conduct audits and reviews.
Business associates. We share information with vendors that perform services for us (such as cloud hosting, secure messaging, scheduling and laboratories) only under written agreements requiring them to protect it.
Appointment reminders and care communications. We may contact you by text message, email or phone about appointments, prescriptions, results and follow-up care.
Other uses and disclosures permitted or required by law
We may use or share your information without your written authorization when permitted or required by law, including: to comply with federal, state or local law; for public health and safety activities (such as reporting adverse drug reactions, communicable disease, or suspected abuse, neglect or domestic violence); for health oversight activities such as audits, investigations and licensure; in response to a court order, subpoena or other lawful process; for law enforcement purposes; to coroners, medical examiners and funeral directors; for organ and tissue donation; to avert a serious threat to health or safety; for specialized government functions; for workers' compensation claims; and for research approved under privacy safeguards.
Uses that require your written authorization
We will not use or share your information for marketing, sell your information, or share most psychotherapy notes without your written authorization. We do not sell patient information. Other uses and disclosures not described in this notice will be made only with your written authorization, which you may revoke in writing at any time (except to the extent we have already relied on it). Certain sensitive information — such as HIV test results, mental health, substance use disorder and genetic information — may have additional protections under California and federal law.
Your rights
Get a copy of your medical record. You may ask to see or get an electronic or paper copy of your records. We may charge a reasonable, cost-based fee.
Ask us to correct your record. You may ask us to amend information you think is incorrect or incomplete. We may say no, but will tell you why in writing.
Request confidential communications. You may ask us to contact you in a specific way or at a different address. We will say yes to all reasonable requests.
Ask us to limit what we use or share. You may ask us not to use or share certain information for treatment, payment or operations. We are not required to agree, except that if you pay for a service out of pocket in full, you may ask us not to share that information with your health insurer.
Get a list of those with whom we have shared information. You may ask for an accounting of certain disclosures we made in the six years before your request.
Get a copy of this notice. You may ask for a paper copy at any time, even if you agreed to receive it electronically.
Choose someone to act for you. A person with your medical power of attorney or your legal guardian may exercise your rights on your behalf.
File a complaint. See below.
Your choices
You may tell us whether to share information with family, close friends or others involved in your care. If you are unable to tell us your preference — for example, in an emergency — we may share information if we believe it is in your best interest.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer (contact below) or with the U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue S.W., Washington, D.C. 20201, 1-877-696-6775, or at www.hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.
Changes to this notice
We may change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available on this page and on request.
Contact — Privacy Officer
u-wellness (Wellness Clinic Fresno, P.C.)
Attn: Privacy Officer
2491 Alluvial Ave, Suite 300, Clovis, CA 93611
Email: privacy@u-wellness.ai
Phone: +1 (208) 537-4283
See also our Privacy Policy, Terms & Conditions and Legal & Compliance.